End-to-End Touchless Journeys

Summary

As the travel industry continues to emerge from the COVID-19 pandemic, technologies that were once considered "nice to have" enhancements have become essential tools to ensure travelers' health and safety. It is now more important than ever for travel companies to provide a complete end-to-end touchless journey. This article explores some of the technologies that travel suppliers and intermediaries have deployed to facilitate true contactless journeys, and considers the key barriers to achieving a true end-to-end touchless environment.

Innovation in travel is more important than ever, and technology will play a pivotal role in market recovery and transformation. This article is part of a content series that explores some of the most significant technology-driven trends that will influence travel distribution in 2021 and beyond.